Rydr – Subscription Terms
Version 1.0 · 29 September 2026 · Rydr+ and Rydr Family
1. Provider and features
Rydr services are provided by CAPYBARA Cycling GmbH, Altenbachstrasse 17E, 8832 Wollerau, Schweiz (Switzerland). Contact: admin@rydr.site. These terms supplement the Terms of Use.
A subscription adds software features. It does not include transport, a guaranteed driver or pickup, or additional insurance.
| Offer | Features |
|---|---|
| Rydr+ | Preferred Rydrs for preferred shared planning and direct pickup requests; unlimited saved places; viewing shared live driver locations; personal detour and pickup-buffer settings; shared chat backgrounds; a gold app icon; and ad-free use. |
| Rydr Family | Child profiles with an optional linked login; a family calendar showing parents all children’s appointments and linked children their own appointments; management by up to two parent accounts; and Preferred Rydrs for the linked family. An active Family subscription held by a parent account provides family access to linked parents and children. |
Features depend on the relevant technical requirements, permissions and consent. For example, a live location is visible only when actually shared, and Preferred Rydrs does not guarantee a shared journey. The Family Rules also apply to children.
Rydr Family includes Preferred Rydrs, but does not automatically include the other Rydr+ extras. Rydr+ and Rydr Family are separate offers. Check your existing subscriptions before purchasing another.
2. Price, duration and purchase
Rydr+ and Rydr Family are offered as monthly or annual subscriptions. The product, features, total price including applicable charges, billing period and any offer conditions shown before purchase govern the purchase. Prices may vary by App Store country and currency. Apple’s purchase dialog displays the specific terms before confirmation.
In-app orders and billing are handled by Apple, whose relevant terms also apply. Opening a product page or choosing a duration does not by itself complete a purchase.
Rydr Family is the family feature within Rydr and is distinct from Apple Family Sharing. Shared access comes from linking the family in Rydr; purchases shared through Apple Family Sharing are not accepted for this purpose.
3. Renewal and cancellation
A paid subscription renews automatically for the displayed period unless renewal is turned off in time under Apple’s purchase terms. Manage and cancel it under iPhone Settings → your name → Subscriptions → Rydr, or through Apple’s subscription management.
Cancellation generally stops the next renewal; access continues until the paid period ends unless the particular offer or mandatory law provides otherwise. Follow the terms shown for any trial. Apple recommends cancelling at least 24 hours before a trial ends if you do not want it to renew.
Deleting the app or your Rydr account does not automatically cancel the Apple subscription. Also turn off renewal with Apple.
4. Trials and beta access
A free or discounted trial applies only if expressly offered and you are eligible. Its duration, subsequent price and renewal terms are shown before purchase. If a trial automatically converts, paid renewal starts afterwards unless cancelled in time.
Access expressly offered in Rydr as a free beta without a subscription ends on the displayed date. It does not become paid or renew automatically without a separate valid purchase.
5. Account allocation and restoration
Rydr assigns a purchase to the Rydr account used at purchase. Switching between your personal and business accounts does not automatically transfer it. Family access is provided through the corresponding family links.
“Restore Purchases” checks existing purchase entitlements again; restoration is not a new purchase. Contact admin@rydr.site if a purchase is assigned incorrectly or access has not been enabled.
Upgrades, downgrades and changes of offer follow the terms displayed in Apple’s purchase flow. Price changes are communicated under applicable rules and Apple’s procedures, with consent obtained where required. Statutory cancellation and refund rights remain unaffected.
6. Expiry and stored content
When entitlement ends, paid features that depend on it are no longer available. Existing saved places are not automatically deleted when Rydr+ expires; adding more places then becomes subject to the free offer’s limits. Planning preferences are applied only where the required entitlement exists.
Expiry of a Family subscription does not automatically delete family links, child profiles or appointments. Paid family features, particularly the relevant creation, editing and planning functions, can no longer be used. If access changes, resolve already agreed journeys directly with those involved.
Further processing and deletion of personal data are governed by the Privacy Notice. Statutory access and deletion rights do not depend on an active subscription. Send requests to admin@rydr.site.
7. Refunds and technical problems
For refund requests concerning Apple purchases, use Apple’s refund portal. This does not exclude statutory claims against Rydr or other responsible contracting parties. Our support can help with technical activation problems.
Material reductions in core services already paid for do not remove remedies, cancellation or refund rights required by law or contract.
8. App licence
The app downloaded from the App Store is subject to its applicable software licence. Where no separate custom licence has been agreed, the Apple Standard EULA applies. The Rydr Terms of Use supplement it for platform services. Mandatory rights take precedence.